Want to be kept informed about the destination in real time? The “Gruissan Tourisme” WhatsApp community has just arrived!
Very recently the Tourist Office announced the launch of a WhatsApp community open to all. It facilitates communication with holidaymakers in real time. No need to come and consult us or do multiple searches on the day's entertainment, the info comes to you like the menu of the day. All members of the WhatsApp community receive messages at the same time.
Daily, a weather report, ideas for activities, outings, walks... or even practical information are posted. In the event of closure of the Clape massif in summer or changes to events, this type of tool is very effective in perfecting our communication and our relations with holidaymakers.
Today, 80% of visitors use the Internet to prepare their trip (source: Caisse des Dépôts) and as many consult information on their telephone or tablets, leaving computers behind. For optimal efficiency in the communication strategy of the Tourist Office, it is important to activate several levers to be present at all stages of the research of future visitors and to have an adequate response when they are there. The creation of a WhatsApp community is part of an overall quality approach to visitor satisfaction in which the Tourist Office has been committed for many years.
To join "Gruissan Tourisme", you can simply scan the QR code above. Be careful, it's not a chatbot, just news delivered every day. For a personalized conversation, we invite you to use ZenDesk on our website gruissan-mediterranee.com or to call us on 04 68 49 09 00.
